Online payments - information

How much do I have to pay and what payment methods are available?

Fees are regulated through provisions of the Australian Federal Police Regulations 1979, Schedule 2 (fees).

Please view the following to assist you in determining which fee applies to you (this is a guide only).

Please note: the required fee is per request

  • A motor vehicle accident report resulting in injury or death is $26.00. This is where there are serious injuries, a person as died as a result and/or someone is taken to hospital via ambulance from the scene of the collision.
  • A motor vehicle accident report without injury is $15.00. This would include copies of self-reported accident reports (online reports).
  • Information access reports that involve property damage, fires, thefts, burglaries, stolen motor vehicles or other matters involving a criminal occurrence is $37.00
  • Lost Property reports are $19.00
  • Company name checks are $47.00

Credit card payment via the online application forms will include a small credit card surcharge (you will be advised of the surcharge amount prior to completing your payment).

The AFP’s online payment forms use the Government EasyPay Online service provided by the Reserve Bank of Australia via their payment gateway service provider, Bambora Australia Pty Ltd.

Type of cards accepted

  • MasterCard credit and debit cards
  • Visa credit and debit cards
  • AMEX cards

Transaction receipt

A transaction receipt will be issued once payment is made successfully. The details will appear as “AFP Australia” on your credit or debit card statement.

Processing times

Payments will be processed the next business day if it is made:

  • after 6pm Sydney Australia Eastern Standard Time;
  • on a weekend; or
  • on a public holiday.

Unavailability of the service

The service may sometimes be unavailable due to technical issues or maintenance. If you need to make a payment during these periods, you should use an alternative payment method (BPAY, Direct Credit, Cheques).

Web security

Government EasyPay Online Service

The protection and security of information that you provide on this website is very important and strict industry standards are applied at all times.

Payment information that you enter when using this site is processed and stored in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). This Standard has been developed by the PCI Security Standards Council which is an open global forum responsible for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection.

The information that you provide is protected through the use of Secured Socket Layer (SSL) 128 bit encryption. You will notice that the URL in your browser is "HTTPS" instead of "HTTP". This is because this security feature has been invoked. Your browser may also display a lock symbol on the bottom task bar line to indicate that a secure website is being used.

The storage of payment information on the host server used by this website is protected from external networks by the deployment of firewalls and proxy servers.

Privacy

Government EasyPay Online Service - Personal Information Collection Notice

The Reserve Bank of Australia (Reserve Bank) may request the provision of your email address (the Information) via our Government EasyPay card payment site in order to send you a copy of your payment receipt.

This Information is received by the Reserve Bank via our payment gateway service provider, Bambora Australia Pty Ltd.

The Information is of a kind which the Reserve Bank does not usually disclose to persons or organisations outside the Reserve Bank.

The Reserve Bank is unlikely to disclose the Information to overseas recipients.

Individuals are entitled under Australian privacy law in certain circumstances to access, and seek correction of, personal information about them held by the Reserve Bank. If you wish to access or update the personal information the Reserve Bank holds about you, or if you have an enquiry or complaint about how the Reserve Bank handles personal information, you can contact the Reserve Bank's Privacy Officer by email to privacy@rba.gov.au or by phone on (02) 9551 8111. More information about access, correction and complaints is in the Reserve Bank's Privacy Policy.